Connect with us


Hot Tub & Spa Sector Feel The Crunch Of Supply Chain Snags



Hot Tub & Spa Sector Feel The Crunch Of Supply Chain Snags

The global supply chain has been experiencing significant disruptions and challenges, and the hot tub and spa industry is no exception. Companies like Bullfrog Spas, which have seen a surge in demand as more consumers invest in upgrading their backyard spaces, are grappling with complex and extensive supply chains that stretch across continents and oceans. The COVID-19 pandemic has only exacerbated the existing issues within the supply chain, making it increasingly difficult for customers to purchase the products they desire.

Bullfrog’s CEO, Jerry Pasley, recently described the company’s predicament to the Wall Street Journal as a combination of favorable demand and unfavorable supply chain conditions. On a typical day, the company’s factory in Herriman, Utah, receives deliveries of 40,000 gallons of chemicals, 400 sheets of plastic, and up to 60,000 additional components. However, various factors have contributed to delays and bottlenecks within the supply chain, particularly at ports, resulting in the extended wait times for customers.

The production of Bullfrog’s M9 spa, one of their most intricate models, exemplifies the challenges faced throughout the supply chain. The assembly process in Utah involves approximately 1,850 parts sourced from seven countries and 14 states. These parts travel a cumulative distance of 887,776 miles to create a single hot tub, highlighting the extensive reach of the supply chain.

A Perfect Storm of Delays

One of the major obstacles Bullfrog encountered was the winter storm in Texas earlier this year, which led to the shutdown of the country’s chemical industry. This disruption severely impacted the supply of raw materials needed for the production of urethane, a crucial component. Bullfrog’s employees tirelessly worked to find alternative solutions, contacting suppliers and searching for available tanker-trucks or excess inventory of the necessary chemicals. Despite their efforts, Bullfrog had to reduce production by 75% in March and only resumed full capacity two months later.

Trucking capacity has also been a challenge during the pandemic. Many trucking companies shut down permanently in the early stages, resulting in a capacity crunch when shipping volumes rebounded. Bullfrog’s frame system, comprised of individual beams made from shaped plastic, is transported from Nampa, Idaho, to their Utah facility. The limited trucking capacity has further contributed to delays in the supply chain.

Difficulties Sourcing Materials

The sourcing of electric motors is another aspect affected by the pandemic. While Bullfrog previously relied on suppliers from Italy, long-term outsourcing trends have shifted the sourcing to China. The motors are then assembled into water pumps in Tijuana, Mexico, and transported to Utah. Container shipping and trucking challenges have disrupted this process, leading to more frequent meetings between Bullfrog and its suppliers to strategize ways to overcome the obstacles.

The exterior cabinets of the hot tub, manufactured near Shanghai, China, face delays due to port slowdowns and staff shortages in California. The cabinet pieces are transported across the Pacific on container ships to ports in Long Beach or Oakland before being trucked to Utah. The high demand, combined with shipping and warehouse challenges, has resulted in considerable logistical complications. Bullfrog even resorted to airlifting cabinet materials from China to Salt Lake City to prevent a plant shutdown.

The global semiconductor shortage has also affected Bullfrog’s production. Touch screens imported from China and Taiwan, which are crucial for temperature control, have limited inventory due to the shortage caused by canceled orders and unforeseen surges in demand. Bullfrog relies on timely deliveries to avoid disruptions in their manufacturing process.

Despite facing numerous obstacles, Bullfrog has managed to maintain a steady supply of seat backs from a supplier located 90 minutes away in Logan, Utah. The supplier has strategically increased raw material inventories to ensure uninterrupted production in case of chemical shortages.

Water-spraying jets, another essential component, are manufactured in Guangzhou, China, and then transported to a warehouse in Cleveland, Tennessee, via the Panama Canal and Eastern ports. Unlike the Suez Canal incident earlier this year, which caused significant disruptions, the operations at the Panama Canal have been relatively smoother. Similarly, the Eastern ports, which handle less trade from Asia compared to their West Coast counterparts, have experienced fewer congestion issues.

Once the hot tubs are fully assembled, they are loaded onto trucks or trains for delivery to retailer warehouses and ultimately to customers’ homes. However, even the transportation stage faces challenges. Train lines, intricately connected to port complexes, have struggled to cope with the influx of imports, resulting in overwhelmed terminals and distribution bottlenecks. This space crunch and the subsequent delays have further added to the overall delivery timeline for customers.

Living in a New Reality

Jerry Pasley, the CEO of Bullfrog Spas, acknowledges that this new reality in manufacturing has shifted consumer expectations. Customers now understand that if they want a specific product, they may have to place an order and be patient due to the complexities and uncertainties within the global supply chain.

The COVID-19 pandemic has undoubtedly disrupted the hot tub and spa supply chain, causing delays and challenges at various stages, from sourcing raw materials to transportation logistics. Companies like Bullfrog Spas have had to navigate through a complex network of suppliers across different countries, managing issues such as chemical shortages, trucking capacity constraints, port slowdowns, semiconductor shortages, and congested train terminals.

As the world continues to grapple with the effects of the pandemic, businesses throughout the supply chain are working diligently to adapt and find innovative solutions. Despite the difficulties, Bullfrog Spas remains committed to meeting customer demand and providing exceptional products. However, the current state of the supply chain serves as a reminder of the intricate ballet required to bring goods to consumers and the challenges that can arise, even in the most unforeseen circumstances.

Spa Magazine

Continue Reading
Click to comment


‘Friends’ Star Matthew Perry Dies From Apparent Drowning in Hot Tub



'Friends' Star Matthew Perry Dies From Apparent Drowning in Hot Tub

The world was left in shock as news of the sudden and tragic passing of Matthew Perry, beloved for his portrayal of Chandler Bing in the iconic TV series “Friends,” broke. Perry, who was 54 years old, was found dead at his Los Angeles residence, leaving many in disbelief.

Authorities responded to his home at around 4 p.m., where Perry was discovered lifeless in a hot tub. Although an investigation is currently underway, anonymous law enforcement sources have refrained from specifying an official cause of death. While no illicit substances were found at the scene, prescription medications were reportedly discovered in Perry’s home, necessitating toxicology assessments.

As of the time of this report, there has been no statement or response from a representative of Matthew Perry. Los Angeles Police Capt. Scot Williams, who heads the Robbery Homicide Division overseeing the investigation, has stated that foul play is not currently suspected. The Los Angeles County coroner’s office has postponed its determination of the cause of death, suggesting that it may remain unknown for some time.

Matthew Perry’s untimely passing has sent shockwaves throughout the entertainment world, with Warner Bros. Television Group, the production company behind “Friends,” expressing their profound sorrow. Perry is remembered as an incredibly talented actor who left an enduring impact on the Warner Bros. Television Group family and audiences worldwide.

NBC, the network that aired “Friends” for all ten seasons, joined in the collective mourning, lauding Perry’s impeccable comedic timing and witty humor. They expressed their belief that his legacy would continue to bring joy to countless generations.

On Saturday night, Perry’s body was carefully moved from his Pacific Palisades home into a coroner’s van. Reports suggest that he may have tragically drowned in the hot tub, possibly after experiencing a cardiac arrest. Perry’s assistant reportedly made the emergency call.

The Los Angeles Fire Department responded to a possible “water rescue” call at 4:07 p.m. When they arrived, Perry was found unresponsive. Authorities cordoned off the residence and set up a white tent near the hot tub and pool area in Perry’s backyard. Photographs captured Perry’s parents, Suzanne Perry and John Bennett Perry, at the scene, along with Suzanne’s husband, Keith Morrison of “Dateline.”

It is worth noting that accidents related to hot tubs, such as drowning, are more common than many realize. The Consumer Product Safety Commission (CPSC) reports that over 300 people lose their lives annually in hot tub-related incidents. Children, especially those under 5, make up a significant portion of these tragic events.

While the details surrounding Perry’s passing are still emerging, additional information indicates that he had been active earlier on the day of his death. Sources suggest that he had played pickleball for two hours in the morning and sent his assistant on an errand. Upon the assistant’s return, Perry was found unresponsive, leading to an immediate call to 911.

Perry’s well-documented battle with substance abuse was openly shared in his 2022 memoir. Despite facing numerous challenges, he had a strong desire to support others in their own struggles with addiction, even establishing a sober men’s facility in Southern California.

Law enforcement has not raised suspicions of foul play or unusual circumstances in his passing. However, it may take several weeks for an official cause of death to be determined as investigations continue.

Spa Magazine

Continue Reading


Hot Tub Repair Man Accused Of Burglary



Hot Tub Repair Man Accused Of Burglary

During a ski trip in Georgia, a group of friends encountered an unfortunate incident involving a hot tub repairman. After completing the job, the friends invited the repairman in for a beer. However, the following day, the repairman allegedly broke into their apartment and made off with personal items valued at nearly $20,000.

The tenants reported the incident to the Steamboat Springs Police Department on March 16. According to the arrest affidavit, the renters had contacted Vacasa rental regarding a broken hot tub in their rental property. Christopher Svenson, a contractor hired through Vacasa, responded to the request. One of the renters had a conversation with Svenson while he was repairing the hot tub and extended an invitation to join them for a drink.

The next day, the three renters left the premises to go skiing. Upon returning at noon, one of the renters discovered that the door was unlocked. They reported several stolen items, including a Rolex watch worth $18,000, Bose headphones worth $329, a Dell laptop worth $848, Adidas sneakers worth $160, and an $80 laptop case. Additionally, one of the renters reported the theft of an American Express credit card, while another stated that $1,200 in cash was missing from their laptop case.

The renter whose credit card was allegedly stolen received notifications of its usage in multiple locations around Steamboat, starting at 12:10 p.m. on March 16, just ten minutes after one of the renters returned to find the unlocked door.

According to the affidavit, Svenson had only been employed by the rental company for five days, as confirmed by the property manager. The property manager informed the police that Svenson had access to the garage but did not possess keys to enter the residence.

On the morning of March 16 at 9:15 a.m., Svenson reportedly expressed feeling belittled by the tenants to the property manager and promptly quit before leaving the office. However, despite quitting, Svenson was allegedly seen at the rental property by a maintenance staff member at 9:30 a.m., just 15 minutes later.

The police used vehicle registration data and video footage from stores where the stolen credit card was used to identify Svenson as the suspect. Subsequently, Svenson was arrested on Wednesday, April 26, on charges of second-degree burglary, a Class 3 felony, and theft, a Class 5 felony. His bail was set at $25,000.

Spa Magazine

Continue Reading


Canadian Spa Brands Merge – Hydropool + Sunrise



Canadian Spa Brands Merge - Hydropool + Sunrise

Mississauga-based company Hydropool has made a groundbreaking announcement in the Canadian hot tub and swim spa industry by merging with Sunrise Spas. This merger brings together the leadership, intellectual property, and industry experience of both companies, totaling almost a century, to enhance the efficiency of the production process for both manufacturers.

The primary objective of the merger is to strengthen both the Hydropool and Sunrise brands. By working closely together, the companies aim to build a strong future. The merger presents an exciting opportunity for all those involved in either company.

While the two manufacturers join forces, most aspects of their operations will remain unchanged. Retailers can expect to continue receiving the same high level of service and support they have been accustomed to.

Over the next year, there will be a gradual shift in Sunrise’s production and assembly from Grimsby, Ont. to Hydropool’s location in Mississauga. This transition will be carried out at a reasonable pace to minimize any disruption for retailers.

Throughout the merger, the Sunrise brand family will be maintained, with a focus on strengthening both brands without one overshadowing the other. Dealers will maintain their existing relationships with Sunrise Spas’ customer service, sales teams, and senior leadership. Parts will continue to be supplied directly by Sunrise, and the warranty service will also be handled by Sunrise.

The merger is seen as a change that makes sense for both companies, considering the current economic climate. By operating more efficiently and expanding manufacturing capabilities, both Hydropool and Sunrise will be better positioned for the future.

Spa Magazine

Continue Reading

CPO Class - Virtual Online Classes - Become a Certified Pool Operator

Press Releases

Spa Parts Experts Adds Popular Spa and Hot Tub Brands to its Offerings Spa Parts Experts Adds Popular Spa and Hot Tub Brands to its Offerings
Press Releases9 months ago

Spa Parts Experts Adds Popular Spa and Hot Tub Brands to its Offerings

Spa Parts Experts is undoubtedly relentless in delivering premium quality parts to meet the spa and hot tub needs of...

King Technology: The EPA Helps Protect Residential Swimming Pools and Hot Tubs King Technology: The EPA Helps Protect Residential Swimming Pools and Hot Tubs
Press Releases10 months ago

King Technology: The EPA Helps Protect Residential Pools & Hot Tubs

MINNEAPOLIS, May 4, 2023 /PRNewswire/ — King Technology: Online purchasing has a dark side. Learn to check for EPA registration when buying...

Bullfrog Spas Unveils New Premium Clear Comfort AOP System Bullfrog Spas Unveils New Premium Clear Comfort AOP System
Press Releases10 months ago

Bullfrog Spas Unveils New Premium Clear Comfort AOP System

The All-New Bullfrog Spas Offering Leverages the Market-Leading CCW25 AOP System From Clear Comfort

Master Spas Becomes Official Partner of U.S. Masters Swimming Master Spas Becomes Official Partner of U.S. Masters Swimming
Press Releases11 months ago

Master Spas Becomes Official Partner of U.S. Masters Swimming

SARASOTA, Fla. — Master Spas has become an official partner of U.S. Masters Swimming, the two organizations announced on Tuesday. Master...

Bullfrog Spas Launches the New 2023 A Series Line of Hot Tubs Bullfrog Spas Launches the New 2023 A Series Line of Hot Tubs
Press Releases11 months ago

Bullfrog Spas Launches the New 2023 A Series Line of Hot Tubs

Innovative hot tub manufacturer, Bullfrog Spas, brings to market their all-new A Series line highlighting exclusive technologies, updated designs, and...

Press Releases12 months ago

Certified Pool & Spa Operator Certification Program Celebrates 50th Anniversary

(Alexandria, Va.) – The Certified Pool & Spa Operator (CPO) certification program is celebrating its 50th anniversary in 2023. In...

Ken Howard Joins Pool & Spa Apprenticeship & Training Committee Ken Howard Joins Pool & Spa Apprenticeship & Training Committee
Press Releases12 months ago

Ken Howard Joins Pool & Spa Apprenticeship & Training Committee

The Pool & Spa Apprenticeship and Training Committee is excited to announce another newly appointed Director to the Pool &...

Master Spas continues support of St. Jude Children’s Research Hospital as charity partner of Warburton Golf Tournament Master Spas continues support of St. Jude Children’s Research Hospital as charity partner of Warburton Golf Tournament
Press Releases12 months ago

Master Spas Continues Support of St. Jude Children’s Research Hospital as Charity Partner of Warburton Golf Tournament

Fort Wayne, IN – Master Spas, a leading manufacturer of premium hot tubs and swim spas, continued its support of...

Master Spas Sponsors Broadcast of Annual Bart Starr Award Presentation Master Spas Sponsors Broadcast of Annual Bart Starr Award Presentation
Press Releases1 year ago

Master Spas Sponsors Broadcast of Annual Bart Starr Award Presentation

PHOENIX, Feb. 16, 2023 /PRNewswire/ — Master Spas, a leading manufacturer of hot tubs and swim spas, is the proud broadcast sponsor...

Master Spas Names Terry Valmassoi as President & CEO Master Spas Names Terry Valmassoi as President & CEO
Press Releases1 year ago

Master Spas Names Terry Valmassoi as President & CEO

FORT WAYNE, Ind., Feb. 7, 2023 /PRNewswire/ — Master Spas, a leading spa manufacturer, recently announced that Terry Valmassoi has been named president and...

Industry News From Pool Magazine